This Privacy Policy explains how we collect, use, store and protect your personal data when you:

• Visit our website

• Contact us

• Use our WhatsApp communication

• Submit an enquiry

• Place an order

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Maltese data protection laws.

Company Name: S.A.L.P.A. Ltd
Trading Name: SalpaSub
Location: Malta, European Union
Email: salpasub@outlook.com
Phone:+356 21633164

For any data protection inquiries, you may contact us at the details above.

A. Information You Provide

When you contact us or place an order, we may collect:

• Full name

• Email address

• Phone number

• Delivery address (Malta only)

• Company name (if applicable)

• Product enquiry details

• Messages submitted via contact forms

• WhatsApp communications

B. Automatically Collected Data

When visiting our website, we automatically collect certain information including:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referring website

• Interaction behaviour

This information is collected through cookies and tracking technologies.

Google Analytics collects anonymised usage data such as:

• Pages visited

• Time spent

• Geographic region

• Device and browser information

This helps us improve our website performance and user experience.

Google may process data outside the European Union. Safeguards are in place through Standard Contractual Clauses (SCCs).

You may opt out by adjusting your browser cookie settings.

We use Facebook Pixel (Meta Pixel) to:

• Measure advertising effectiveness

• Deliver relevant advertisements

• Analyse visitor behaviour

This may allow Meta Platforms Ireland Ltd to process certain data.

No directly identifiable personal information is shared with Meta by us unless you voluntarily provide it through forms.

We process personal data for the following purposes:

• Responding to enquiries

• Processing local Malta deliveries

• Communicating via phone, email or WhatsApp

• Improving website functionality

• Marketing and advertising analysis

• Complying with legal obligations

We rely on the following legal bases under GDPR:

• Contractual necessity – To process and deliver orders

• Legitimate interest – Website security and performance

• Consent – Marketing cookies and tracking technologies

• Legal obligation – Tax and accounting compliance

Currently, we only deliver within Malta.

We do not process international shipments through the website at this time.

We may share personal data with:

• Courier or delivery partners (Malta only)

• Website hosting providers

• IT service providers

• Marketing and analytics providers (Google, Meta)

• Regulatory authorities if legally required

We do not sell, rent or trade personal data.

We retain personal data only for as long as necessary:

• Order information – retained as required under Maltese tax law

• Enquiry data – retained for customer service follow-up

• Analytics data – stored according to Google and Meta retention policies

We implement appropriate security measures including:

• SSL encryption

• Secure hosting

• Restricted access to personal data

• Regular software updates

While we take strong precautions, no system is completely secure.

Under GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with the Maltese Information and Data Protection Commissioner (IDPC)

To exercise your rights, contact us via email.

Our website uses cookies for:

• Website functionality (cart, navigation)

• Analytics

• Advertising and remarketing

You can manage cookie preferences through your browser settings.

A detailed Cookie Policy is available on our website.

We may update this Privacy Policy from time to time.
Updates will be published on this page with a revised date.